- Make sure you post for the specific location where treatment was received.
- Post about first hand experiences, not generalizations or the experiences of others.
- Post a review only if you, a minor or a patient in your care has received treatment at the treatment center.
- Be honest and objective in your assessment of the treatment program.
- Refer to the “i” tooltip for clarification of review criteria
- Remember that negative comments that still offer constructive criticism are useful. Comments that bash a program or its staff are not and will be removed.
- Include helpful comments that might have improved the treatment experience. These may include:
- Pro’s and Cons about your experience with the treatment program.
- Let us know how the patient is doing since leaving treatment
- Use NUMBERS of any kind, including: weights, height, BMI, calories or clothing sizes.
- Post “advertising or attacks” on programs, this includes overly general reviews, be sure to provide examples.
- Write a review about a program while you, a minor or a patient in your care is still in treatment there.
- Use”definitive” language, (e.g., “always”,”never”,”etc.”)
- Include information that may identify you in your comments.
- Include identifiable information about specific staff members including names or individual job titles such as the “clinical director” instead use more general terms such as a “therapist”, a “higher-up” or a “administrator”.
- State your opinion as fact
- Offer false information
- Rate a program more than once for the same treatment stay unless you’re reviewing separate locations/levels of care.
- Re-post reviews that have been deleted by our administrators for violations to these guidelines or you will be blocked from future posting.
- If you see a rating that you believe violates these Guidelines, please use the report function next to the helpful voting feedback buttons and state the problem but please do not report a rating just because you disagree with it